If you have any questions, please contact us via email or telephone and we will get back to you as soon as possible. We look forward to hearing from you.
Checkin & Checkout
Check-In time is 3pm and Check-Out time is 11am. Late check-outs and early check-ins are available for an additional fee, based on availability.
Please cancel 24 hours in advance without penalty. If the reservation is not canceled or you are considered a no-show, one night’s room charge will be posted to the credit card on file.
Special Events Weekends
For special event weekends, such as NASCAR and Indy Event Weeks, full payment is due 60 days prior to check-in. Cancellations must be made 60 days prior to check-in to avoid penalties. Future stays may require a security deposit based on previous stays.
Under 26 Years Old Security Deposit
For our guests 26 and under, we require a refundable security deposit of $200. This deposit will be refunded once the staff has checked the quality and status of the room. Thank you and we appreciate your cooperation.
We understand that our guest’s dogs are part of their family. The Village at Pocono offers a limited number of Dog-Friendly Guest Rooms. The cost is only $10 plus taxes per day in addition to the regular room rate. We kindly ask that you bring no dogs larger than 40 LBS.